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Legal notice

Contact Information

Email Address: info@elyssi.com
Or contact us via the contact form on our website.

Company Details

Website Name: Elyssi
Address: 
20 Hartwell Cl,
Manchester M11 3TW,
United Kingdom

Customer Service - We Are Here for You!

Email Address: info@elyssi.com
Phone Number: +447882739332

Customer Service Hours:
Monday to Friday:
09:00 - 18:00 (GMT+1)
Saturday and Sunday:
Closed

We strive to respond to your email within 24 hours on business days.

Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution procedures before a consumer arbitration board or any other alternative dispute resolution body.

Consumers residing in a member state of the European Union can find more information about online dispute resolution on the European Commission’s Online Dispute Resolution (ODR) platform. Please note that the ODR platform has not been available for submitting new complaints since July 20, 2025.

We always aim to resolve any issues or complaints directly with our customers in a fair, efficient, and timely manner. If you have questions or complaints about your order, please feel free to contact us using the contact details provided in the Company Details section.