Welcome to Elyssi's shipping policy! We want to ensure that your shopping experience runs smoothly. Below you will find the details of our shipping process.

Shipping Information

Stage	Duration	Cost
Order processing time	1-3 business days	Free
Delivery time	4-6 business days	Free
Total delivery time	5-9 business days	Free

Order cutoff time: 18:00 (GMT+1) from Monday to Friday.

Please note that during busy periods, such as holidays, delivery times may be longer.

Shipping Partners

We currently ship to the following countries: the Netherlands, Belgium, Australia, Denmark, Greece, Italy, Norway, Spain, the Czech Republic, the United Kingdom, the United States, Japan, South Korea, Hungary, Romania, and Slovakia.

Region	Partner(s)
the Netherlands	PostNL, DHL, DPD
Belgium	bpost, PostNL, DPD
Australia	Australia Post, Aramex, Toll
Denmark	PostNord, GLS, Bring
Greece	ELTA Courier, ACS Courier
Hungary	Magyar Posta, GLS, DPD
Italy	Poste Italiane, BRT (Bartolini), DHL
Japan	Yamato Transport, Sagawa Express, Japan Post
Norway	Posten Norge, Bring, Helthjem
Romania	Poșta Română, Fan Courier, Sameday
Slovakia	Slovenská pošta, Packeta, GLS
Spain	SEUR, Correos, MRW
Czech Republic	Česká pošta, Zásilkovna (Packeta), PPL
United Kingdom	Royal Mail, Evri, DPD UK
United States	USPS, UPS, FedEx
South Korea	CJ Logistics, Hanjin Shipping, Korea Post

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our Track & Trace page using the tracking number provided.

Address Changes

Would you like to change your delivery address after placing an order? Please contact our customer service as soon as possible via support@elyssi.co We will do our best to make the change, but cannot guarantee this if the order has already been processed.

Undeliverable Packages

If a package cannot be delivered due to an incorrect address, refusal of delivery, or failure to collect it from a pickup point, we reserve the right to charge return and reshipping costs.

Customer Service

Do you have questions about our shipping policy? Please feel free to contact our customer service via support@elyssi.co We will respond as quickly as possible.

Contact Information

Website name: Elyssi
Address:
20 Hartwell Cl,
Manchester M11 3TW,
United Kingdom
Email address: support@elyssi.co
Phone number: +447882739332
Contact form: Contact page

Customer service hours:
Monday to Friday:
09:00 - 18:00 (GMT+1)
Saturday and Sunday:
Closed